Customer Reviews

The service department and I have to give Rene a lot of credit too. They all helped with the issue I having with my rogue and arranged for me for a loaner. Thank you for your time a due diligence on the matter.

Had a great experience with Parts department as an out of towner who ordered parts. There was a mistake that occurred but they remedied it and stood behind their word which was great to see. Also FYI if you are looking for cheaper factory parts these folks were the cheapest south of Edmonton. Chat with Darcy at the front counter if you need your parts.

I've been here/contacted the store a few times over the past couple days regarding parts for a 09 infiniti g37 and a 2015 nissan altima.EVERY member of staff that I had the pleasure to speak with were ALL super helpful, polite and professional but as the person I spoke to the most I have to give a certain notice to Darcy.Honestly this guy could not have been a bigger help! I've thrown a couple curveballs into the frey with parts that he couldn't find easily. He stayed on it and tracked it all down and even when he wasn't too sure that the part pictured was infact the right part he went the extra mile to contact nissan themselves to ensure I got the right part.I've dealt with alot of people at various stores about parts, for the most part I have been happy with them all but I've NEVER had such confidence that what I was going to get would indeed be the right part for the job.Just a little FYI for Nissan, if by some miracle I am ever in the position to hire a parts guy, I would walk into the store and steal this guy from you!

Super friendly . Been there 3 times and they are always helpful .

Although I'm not ready to buy a vehicle yet. Jamie Haga went above and beyond showing me the vehicle I am saving up to buy. Answered all my questions with no pressure and genuinely cared about my needs. Thank you Jaime. I will come see you when the time is right for me. In the mean time I will let everyone know how good of a person you are and that they will be taken care of when they talk with you about buying a vehicle.

Highly recommend Medicine Hat Nissan! Darian & Jeff were both fabulous to work with! We have been impressed with the service we’ve received there in the past with our daughters Juke and I’m so happy we decided to go back when I was looking for a new vehicle. I love my new Rogue! Thank-you Darian & Jeff!!

From the moment I step into Medicine Hat Nissan, I am consistently enveloped in a warmth and familiarity that transforms a mere business visit into something much more akin to coming home. It's not merely the ambiance but the genuine nature of both management and staff that sets this experience apart. Their exceptional customer service skills are not just evident but lived, with every smile, every gesture of kindness, and every respectful interaction underscoring their enjoyment and dedication to their roles.My commendations particularly extend to the Parts and Service Department, with whom I have had the pleasure of engaging frequently of late. The respect and high level of service I have received there do not just meet expectations; they soar far beyond, deserving of a 10-star rating in a 5-star system. This excellence is not the result of mere happenstance but the concerted effort of a cohesive team, each member playing a pivotal role in maintaining the seamless operation and customer satisfaction that Medicine Hat Nissan is known for.I would like to extend my heartfelt appreciation to the entire team, with a special mention to Michael, Laura, Joey, Mike, and Cooper. Each of you, in no particular order, have significantly contributed to the positive experiences I've had, ensuring that every visit is memorable for all the right reasons.Thank you, Medicine Hat Nissan, for setting a sterling example of what customer service can and should be. Your dedication does not go unnoticed, and it is the reason I will continue to return and recommend your services to others.

I needed help on a 40 below day and was impressed with the effort and attitude of those that helped me especially Rene. Gina was pleasant and helpful on the phone and a couple of the other people who I interacted with were good as well. Short visit but made a great impression. Thanks!

Joey went way beyond helping me out on a small issue I had. I am looking for a new vehicle in a while as my 2010 Murano has 330,000 trouble free kms. I will defiantly be returning to Medicine Hat Nissan for this reason. Thank you again Joey for your help.

The staff are very accommodating. They helped me get a car and made ways for me to get financed. Plus, I get to have a new TV from the raffle! A very good welcome gift for me, since I just moved to Medicine Hat. A merry Christmas to me indeed!

Great quick service. Always a greeting smile there.

Hello all.I’ve been dealing with Medicine Hat Nissan for over 10 years now. Their service persons and salespersons have been nothing but courteous and eager to help with any issues that have occurred during this time. In all, 5 vehicles have been sold or leased to me and they’ve shown an ‘eagerness to please’ every time I step foot in their door. I will continue to do business with them and recommend anyone looking for a great vehicle to stop in and check them out.The staff has always been accommodating, knowledgeable and committed to provide the best experience possible.

Yuvi was our Exceptional sales man who took great care of my wife and I. We are extremely happy with our new Nissan Rogue Platinum!! Very easy to work a deal with the sales team here at Med Hat Nissan!! Thank you again!!!2011 Nissan Rogue2023 Nissan Rogue.Both vehicles purchased at Medicine Hat Nissan.Both my daughter and wife drive Rogues as they have exquisite craftsmanship!Keep it up Nissan!!!

I went in to the Nissan dealership to get help to get rid of grasshoppers and other insects that got imbedded in my vehicle during a recent trip to the prairies. Mike and his crew went over and above to accommodate me. They were successful in fixing my problem. I highly recommend Nissan for all your needs. Thanks again Mike!!!

We bought a vehicle from Medicine Hat Nissan yesterday and it was a wonderful experience. Sheri went out of her way to make sure the entire process was very smooth and efficient. She was kind and answered all your questions right away and guided us through the process.Jeff was great and helpful as well. We highly recommend them. Thankyou.

They have a big selection of new and fantastic used vehicles. Awesome sales, finance and management team. No pressure worry free buying experience, highly recommended!

These guys are amazing. We bought a used car from them and had a small issue shortly after we got home. We contacted them right away and they were more than accommodating. Thanks Rudy and Sheri. If you're in the market for a vehicle I definitely recommend them.

Always willing to help

So happy with my new ride. Ron M was very helpful and answered all my questions with good knowledge of the car.11/10

Service people are great!

My husband and I popped into Medicine Hat Nissan on May 20. We were greeted immediately by a friendly smile from Jen - she took her time answering all our questions and taking us out for a test drive. "Uncle Dan" was pleasant and answered additional questions we had. From there Taylor took over and helped us sort out financing etc.... and just over a week later we decided to buy and drove home in a brand spanking new Nissan Murano just yesterday! This vehicle is sooooo nice and had everything we wanted in a new car! Thanks everyone for being so easy-going!

Excellent service especially to service manager,technicians,& other staffs.

Great Experience, Taylor was great to deal with and answered our questions ( we had lots). Never felt pressure to buy. Would highly recommend!

We were so impressed by this experience. Everyone was respectful and informative. They were genuine and treated us like family. Thank you so much to Taylor and Jeff. Your kindness and service were perfection. 1000%

Highly recommend Medicine Hat Nissan. Amazing service from Taylor & the whole team.

Impressed. These great individuals made my Day and my Christmas.

Taylor from Medicine Hat Nissan helped me looking for a truck, taking into account what I wanted and needed, Taylor is first rate and I'd definitely recommend 100% people get in touch with her if they need assistance in finding a vehicle.

Just purchased a used Frontier from Rudy and the staff. The service was great and the process smooth and painless. We were impressed by the kind tone among staff.

Had an amazing experience with Hailey in Sales and Jeff in Finances.My fiancé and I went into Nissan knowing we needed a bigger vehicle for our family. We had two vehicles on loans that we wanted to trade for one vehicle, which they made happen.Hailey was super friendly and had lots of knowledge regarding the vehicle we got and the ones we looked at well searching the lot. Hailey was also a great conversationist and was able to find lots of common ground with myself and my fiancé. Hailey also made sure we were leaving in the vehicle that best suited our family!Jeff in Finances is absolutely phenomenal! We really appreciated everything he did to make sure we were driving around in the vehicle that we felt best suited us. We are a young family still learning lots about finances and credit, he was able to explain lots of different things to us all while making us feel comfortable.My fiancé and I also had conversations with a few other employees and they were all friendly.We are very excited to have Nissan as our dealership and look forward to coming for maintenance.

Had a great experience here. I came in knowing what I wanted and they helped me get it! Friendly helpful staff.

Taylor was professional and friendly. Knew Nissan products very well. Medicine Hat Nissan was an excellent dealership.

Hailey from Medicine Hat Nissan is absolutely amazing! She has made my car buying experience enjoyable. She is prompt, responsive and does what she says she is going to do. I will recommend her to any of my family and friends across the province if they are looking for a vehicle. She is a gem!!!

Taylor and Mike are very friendly and professional. Jeff got me a descent approval from TD. Austin is new but he did his job very well. All in all, I'm so happy with their team and I'm happy with my purchase. Worth the drive from Edmonton.

Amazing tech in express service, so friendly

Prompt service on my Rogue.

Lovely team here, got incredible service from Austin, Taylor, Jeff & Rudy.Felt like a part of the family and experienced a down to earth team that were very thorough with the financing, pricing and vehicle features.They also impressively detailed the beautiful Deep blue pearl Frontier Pro-4x for me, when I walked into the dealership I was speechless.They truly made it a wonderful experience after driving from 8 hours away, Austin even looked up an Airbnb for me to stay the night making sure I had good rest to complete the truck pickup.Highly recommend this location and purchasing a Nissan built vehicle for their quality and craftsmanship. Appreciating the build on this 2022 pro4x inside and and out!Edit: I bought a tire protection warranty during this truck purchase in 2022 and when I needed to use it a year later in 2023 I was denied the option. Apparently I needed to use it at the dealership. Not sure why it was even sold to me when I live 10 hours away in BC and staff was fully aware I wouldn’t be coming back.